FUNFFY
These policies apply to website orders placed through funffy.my. 中文说明已放在每一区下面，方便顾客确认。
Website orders use manual bank transfer or DuitNow QR. Please transfer the exact checkout amount to UOB account 2263 088 990 under CTG4U FUNFFY SDN BHD, and use your full name as payment reference.
官网订单使用手动银行转账或 DuitNow QR。请汇入结账页面显示的准确金额，并在 reference 写下你的姓名。
Listed package prices include Malaysia delivery unless our team informs you otherwise for special delivery cases. Orders are arranged after payment receipt is checked.
页面配套价格已包含马来西亚境内运费。团队核对付款单据后会安排发货，如有特殊配送情况会另行联系。
For hygiene and safety, opened or used supplements are not returnable. We can assist with wrong items, missing items, damaged parcels or confirmed order mistakes if you contact FUNFFY within 7 days of receiving the parcel with your order number, parcel photo and product photo. Approved cases may be replaced, resent or refunded at FUNFFY’s discretion.
基于卫生与安全考量，已开封或已使用的保健品不接受退换。若收到错误商品、少件、包裹破损或订单资料确认有误，请在收到包裹后 7 天内提供订单号、包裹照片与产品照片给客服。经团队确认后，我们会视情况安排补寄、换货或退款。
Customer details are used to process orders, payment verification, delivery, welcome-voucher eligibility, email updates and after-sales support. Voucher email addresses are stored securely in our Supabase system to prevent duplicate use. We do not sell customer information.
顾客资料仅用于订单处理、付款核对、配送、邮件通知和售后跟进。我们不会出售顾客资料。
FUNFFY GutCare+ is a pet wellness supplement. It is not intended to diagnose, treat, cure or prevent disease. If your pet is unwell, please consult a veterinarian.
FUNFFY GutCare+ 属于宠物保健品，并非药物，不用于诊断、治疗、治愈或预防疾病。如毛孩身体不适，请咨询兽医。
WhatsApp: +60 11-1061 1267
Email: ctg4ufunffy@gmail.com
需要协助可直接 WhatsApp FUNFFY 客服。